The COVID-19 pandemic profoundly affected how retailers conduct business, but some things remain the same. Retailers still need associates in their stores, billing and tracking time are still important, and associates still need to be paid. The pandemic exposed challenges that will drive how payroll is done in the future, particularly on a global level.
In the “new normal,” the ability to bring payroll to a high level of automation and strategic importance will be critical to the success of multinational retailers. This report covers trends in the global payroll market and the advances in payroll technology that are addressing the challenges global retail organizations face.